I am very pleased with the work AAPIA does for us. The recent transition in Pennsylvania's licensing laws in tandem with the bonding requirements went especially smoothly, primarily through your efforts.

Thank you so much,

David DeFlavis - Regional Vice President, Metro Public Adjustment, Inc.

The American Association of Public Adjusters lead by Gene Veno, is a fantastic organization. They are a great source of information for many different types of challenges that come up in the public adjusting field. Gene is always prompt with getting the best answers and solutions needed. The members of the association serve as a great source of information as well. There are regular updates to members on current topics related to the public adjusting industry. Gene is also involved with legislation to protect public adjusters nationwide. The question is, do you want to join an association that only wants to collect dues, or or do you want to join an association that actually cares and protects its members? AAPIA does the latter. I strongly recommend joining the association to any one wanting to be with the best public adjusting association around period


Mr. Veno,

Let me start off by saying that you were responsive to my e-mail. You called the contact person within the public adjustment company I signed the contract with, investigated the matter, and tried to be a mediating voice to ensure fairness. You also were firm about your stance regarding the positive reputation of your industry and I can appreciate that. I do thank you for hearing  and understanding my position. You showed professionalism, patience and integrity rather than just blowing me off. Although the final details regarding my case are not quite resolved your involvement did get attention in my favor. Thanks for everything.

Quintin Wilkinson - D.C. Water, Department of Facilities and Security

Dear Mr. Veno:

I like to take the opportunity as a member of the American Association of Public Insurance Adjusters to thank you and your team for your diligent work on the current law with the Public Adjusters Act and contract that just passed in our state.  Your team and the whole public adjuster community came together to make the law fair and equitable to all parties involved being the consumer, the insurance industry and also Public Adjusters.

Again, I have recommended numerous new members to our organization in hopes that they join to make the American Association of Public Insurance Adjusters stronger and to stand up not only for their rights of public adjusters but also the rights of consumers/policy holders in the country.  Keep up the good work.

John J. Ruback, Jr. - President, Ruback & Associates, LLC.

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